Built for Provincial Compliance

Compliance is Mandatory.
Overpaying Isn't!

Meet Canada's most affordable incident reporting solution, from just $20/month. Record incidents, track trends, and maintain organized CQI records in one secure platform.

Start for Free View all Features

*Billed annually. Excludes NIDR fee in AB & BC (waived in ON). No credit card required to start.

New Incident
Near Miss Recorded
Action Plan Reminder
Review Implimented Measures
Incidents
New Report
800+
Pharmacies
Certified
PIPEDA, PHIPA, SOC2
1 Million+
Patients Served

Why MedEssist?

Designed by a team of 15+ pharmacists, we’re confident you’ll see that we get it.
Stop struggling with slow, outdated tools. Start for free and manage your incident reporting with confidence on a modern, trusted platform today!

Privacy First

Secure Incident
Documentation.

Support a safety culture with confidential incident documentation. Individual staff logins maintain controlled access and protect patient and staff information, ensuring a blame-free environment.

  • Individual Staff Accounts
  • Role-based Access Control
  • HIPAA & PIPEDA Compliant Infrastructure
Logged in as
Sarah J. (Pharmacist)
Incident Details (Encrypted)

Medication Safety Self-Assessment

Developed by ISMP Canada.

Regular Cost $150/yr Included in Subscription!
Save & Stay Compliant!

MSSA
Included.

Your subscription includes coverage of the annual subscription fee for the Medication Safety Self-Assessment (MSSA) developed by ISMP Canada.

The MSSA is completed directly through ISMP Canada’s secure platform for easy adherence with your provincial compliance standards.

Effortless Compliance

Automated NIDR
Submission.

Why do double the work? Document incidents once in MedEssist, and our system automatically prepares de-identified reports for submission to the National Incident Data Repository (NIDR), administered by ISMP Canada.

Streamline your workflow and eliminate
double-data entry at the end of the month.

Submit Directly
to the NIDR
Secure & Anonymized
Track Trends
Identify repeating errors
Log Meetings
Document staff reviews
Action Plans
Organize continuous quality improvement initiatives.
See the Big Picture

Centralized CQI
Dashboard.

Stop digging through binders. Organize, track, and document continuous quality improvement (CQI) activities, meeting records, and incident trends in one beautifully designed, centralized dashboard.

Experience the Dashboard

Start Early.
Build Familiarity.

No credit card required to start. Create a free account today, explore the dashboard, and upgrade when you're ready to submit your data.

Create a Free Account
Secure & Compliant

$20 / mo

Billed Annually ($240/yr)

  • MSSA Subscription Included ($150 Value)
  • Automated NIDR Submission
  • Unlimited Staff Accounts

NIDR Submission Fee

Excludes $70/year ISMP NIDR fee.
Payable in AB & BC. Waived in ON.

Get Started

Get Even More From MedEssist.

Whether you start free or upgrade to one of our paid plans, we provide a unified ecosystem of clinical and digital tools to run your modern pharmacy.

The Core Platform

Essential &
Professional Plans

The complete system for pharmacies. Manage assessments, appointments, patients, marketing, and more.

Digital Storefront & Booking
Reserve with Google
Clinical Documentation
Compare All Plans
Free Tier

Lumi AI Scribe

Clinical AI for pharmacists. Get clinical answers, transcribe consults, and draft notes instantly.
$0 Start Cost

Rx Deliveries

Powered by Uber Direct. Ensure patients get items fast with live tracking and zero monthly fees.
Only $29/mo

Minor Ailments

Assess, prescribe, and document in minutes with built-in guidelines and zero paperwork.
Free Tier

Lumi AI Scribe

Clinical AI for pharmacists. Get clinical answers, transcribe consults, and draft notes instantly.
$0 Start Cost

Rx Deliveries

Powered by Uber Direct. Ensure patients get items fast with live tracking and zero monthly fees.
Only $29/mo

Minor Ailments

Assess, prescribe, and document in minutes with built-in guidelines and zero paperwork.
Free Access

Education & CEs

Library of award-winning accredited CE courses and pharmacist-built training modules.
Add-on

Intelligent IVR

Stop the ringing! Let our AI phone system handle refills, appointments, and routine questions.
Collaborative

Access to Care

Collaborate with NPs & MDs for 30+ workflows beyond minor ailments. (Ontario & BC only).
Free Access

Education & CEs

Library of award-winning accredited CE courses and pharmacist-built training modules.
Add-on

Intelligent IVR

Stop the ringing! Let our AI phone system handle refills, appointments, and routine questions.
Collaborative

Access to Care

Collaborate with NPs & MDs for 30+ workflows beyond minor ailments. (Ontario & BC only).

Frequently Asked Questions

MedEssist Incident Reporting is a secure digital workflow that helps pharmacies document medication incidents, near misses, and track trends, all in one centralized CQI dashboard.
Just $20 per month, billed annually ($240/yr).

*Note: This excludes the $70 annual ISMP NIDR submission fee, which is payable in Alberta and BC, but waived in Ontario.
Yes. We are compliant with regulatory requirements across Canada:
  • Ontario: Fully aligned with OCP AIMS program.
  • Alberta: ACP CQI+ compliant.
  • BC: CPBC CIRCL compliant.
Your subscription includes coverage of the annual participation cost for the Medication Safety Self-Assessment (MSSA) developed by ISMP Canada (valued at $150/year). The actual MSSA is completed directly through ISMP Canada’s secure platform.
No prior MedEssist subscription is required. Our platform is modular. Simply create a free account by clicking “Start Free” to explore the dashboard, and activate the reporting module when you're ready.