One Unified Dashboard
For All Pharmacy Workflows
Say goodbye to switching tabs, juggling multiple logins, and disjointed software. All features below are built right into MedEssist's single intuitive interface, making everything faster, easier, and frictionless for your staff.
Expand Pharmacy Services
Powerful Reporting & Analytics
Pharmacy Automation
Built by Pharmacists.
On-Device Agents for
Total Data Security.
Instead of waiting months for expensive integrations, MedEssist Automations runs locally on every pharmacy workstation. It securely reads, processes, and actions tasks using on-screen content and keyboard inputs, ensuring patient data never leaves your pharmacy's local network. Already have an API? We seamlessly connect to traditional endpoints also. Reach out for more info!
Enterprise Grade Security
The assistant runs entirely on your computer and requires zero database access. MedEssist is fully HIPAA, PIPEDA, and SOC 2 compliant.
Deploy in Minutes
Works out-of-the-box with Kroll, PropelRx, and Fillware. No custom development, system re-configurations, or vendor permissions required.
How the Assistant Works
Complete clinical services in MedEssist, and your assistant gets to work. Patient data remains local and on-device.
100% on-screen data processing Zero database access required
See the Assistant at Work
Loved by Every Department
Maximize Reach & Conversion
Synchronize messaging, track real-time conversions, and drive tangible high-value pharmacy foot traffic directly from the platform.
One-Click Rollouts
Seamlessly create and connect campaigns directly to operational clinical initiatives.
Avg. Conversion
High conversion, without the ad spend.
Unified Messaging
On-demand and scheduled communication via built-in email and SMS templates sent straight from the dashboard.
Synchronized Web & IVR Campaigns
Effortless omni-channel marketing. Deploy once, reach your patients multiple ways.
Complete Data Visibility at Any Scale
Instant visibility into clinical volume, staff utilization, and network-wide bottlenecks without manual data pulls. From network-wide to individual pharmacy metrics, you have control.
Live Real-Time Reporting
Monitor clinical execution instantly across single stores, specific regions, or your entire organization out-of-the-box.
Unique Permissions
Precise role-based access to ensure strict privacy and operational control.
Track Service Volume
View live vaccines and minor ailment completion rates.
Enterprise-Grade Security & Compliance
Your data's integrity and security are foundational. MedEssist provides a world-class security posture with strict data controls, third-party auditing, and full regulatory compliance.
Fully Compliant Architecture
Built from the ground up to meet strict healthcare data regulations across North America.
Strict Data
Locality
Guaranteed physical separation of data on secure Canadian servers.
Third-Party Monitored
Continuously monitored by DRATA to maintain and prove strict SOC 2 compliance.
World-Class Security Posture
Granular control over who accesses what, backed by comprehensive logging.
Predictable Enterprise Costs
Transparent pricing and immediate, highly measurable net profits generated directly behind the counter.
Stay Within Budget
With 80% of enterprise customizations already built out, deployment costs stay strictly within budget.
Multi-Year ROI
Adding CAPEX has never before generated such clear profit margins.
Maximize Pharmacy Value
Capture previously lost revenue through automated auto-billing and streamlined clinical services that drive measurable returns.
Built for Trust in a Regulated World
Healthcare is among the most heavily regulated and rapidly changing industries in North America. Shifting patient populations, rising costs, fragmented funding structures, and a wave of new technologies are reshaping how care is delivered — and adding complexity at every turn.
Earned Responsibility
For organizations adopting new models of care, the question isn't just does the technology work? It's can we trust the people behind it? At MedEssist, we believe trust is earned through how seriously we take our responsibilities to the pharmacies, providers, and patients who rely on us. That's why compliance and privacy aren't afterthought; they're foundational to how we build.
Rigorous Standards
We maintain SOC 2 controls, align with HIPAA and PHIPA requirements, and operate in compliance with PIPEDA, so the standards your organization is held to are standards we hold ourselves to first. We stay ahead of Canada's evolving regulatory environment, so your team doesn't have to navigate it alone.
Navigating Complexity Together
We understand that regulatory complexity is one of the biggest barriers to innovation in healthcare. Our role is to help you move forward with confidence — not by offering legal advice, but by being a partner who has done the hard work of building responsibly, and who designs every workflow with compliance, privacy, and patient safety in mind.
We don't just provide software. We partner with you — so adopting transformative technology feels less like a risk, and more like a step forward.
Practice at Top of Scope
Freed from manual busywork, pharmacy teams can step away from the till and focus entirely on high-value patient care.
Smart Clinical Assistant
Lumi AIActs as your co-pilot, instantly cross-referencing provincial guidelines and generating customized patient handouts.
Patient meets high-risk criteria for early antiviral treatment based on Nirmatrelvir/Ritonavir Guidelines.
No More Busywork
Drastically reduce manual documentation and administrative hurdles.
Full Scope of Practice
Step away from the till. Confidently expand into high-value clinical services like minor ailments and prescribing.
A Modern, Frictionless Experience
Transform the pharmacy into a premium digital health destination, creating a seamless experience that builds profound, long-term loyalty.
Booking, Intake & Refills
Mobile-friendly scheduling, self-serve clinical triage forms, and quick prescription refills allow patients to manage their care from anywhere.
24/7 IVR Access
Intelligent call routing provides instant answers for refills without hold times.
Secure & Private
Patients trust that their data is protected with enterprise-grade security.